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BHM / BHMCT

Check-in Wait Time and Guest Satisfaction at a 150-Room Business Hotel: SERVQUAL Survey Linked to PMS Data
@check-in-wait-time-guest-satisfaction-pms-survey
BHM / BHMCT
An industrial-training study that pairs a front-office guest survey with anonymised PMS arrival timestamps
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- SERVQUAL-based guest questionnaire (5-point)
- PMS arrival and check-in reports (Opera / IDS-class PMS)
- Stopwatch observation sheet
- Google Forms / printed survey
- +1
Front Officebeginner6 weeksAll India
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Food-Cost Leakage Audit of an All-Day-Dining Outlet: Standard vs Actual Cost with POS Sales Mix
@all-day-dining-food-cost-leakage-audit-industrial-training
BHM / BHMCT
An industrial-training project report that traces where the food-cost percentage goes — recipes, issues, wastage and menu mix
Free preview
- Standard recipe cards and plate costing
- POS sales-mix reports (Simphony / IDS-class POS)
- Stores requisition and issue records
- Kitchen wastage log
- +2
Food & Beveragebeginner6 weeksAll India
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