Small team, real humans. Write to us about payments, pass codes, refunds, broken downloads, or a project with a mistake in it. We usually reply within two working days, and email is the fastest way to reach us: support@onlyprojects.online.
- Business
- KiloByteCrew, operating OnlyProjects
- Website
- onlyprojects.online
Payments, passes and refunds
Include as much of this as you have, and we can usually sort it out in one reply:
- the payment ID from Razorpay’s receipt (it starts with
pay_); - the email or phone number you used at checkout;
- the amount and roughly when you paid; and
- what went wrong, in a sentence or two.
Lost your pass code? You can usually recover it yourself on My unlocks with the payment ID and the email you paid with. We will never ask for your card number, UPI PIN, OTP or bank password, and you don’t need to send us your pass code.
Refunds follow the refund & cancellation policy.
Content problems
Spotted an error in a bundle, a download that doesn’t work, or code that won’t run? Send the project’s link and what you saw (a screenshot of the error helps). We fix content and put the fix on the same page, so everyone who unlocked it gets it.
Privacy requests and grievances
For access, correction or erasure of your personal data, or any complaint, write to the Grievance Officer at support@onlyprojects.online with “Privacy request” or “Grievance” in the subject. We acknowledge grievances within 48 hours and aim to resolve them within one month. The privacy policy has the details.
Academic questions
We can’t tell you what your university will accept; your guide and your department’s circulars can. Everything here is for educational purposes only: learn from it, build your own, and cite what you use.